Client testimonials
 

1. Family Mediation

"The task was a very complex and entrenched
dispute that had been going one for over ten years.
All previous attempts at resolution had failed and
this was seen as the last attempt. Lotus Resolutions
was very clear about the service to be provided,
the objectives and in managing expectations.

The service provided was excellent and met the
defined objectives in a highly staisfactory manner.

Not only was the dispute resolved but the service
provided was very cheap in comparison to going to
court. We were very impressed by the fact that the
service was so fast and we saved a great deal of time by using mediation. We appreciated the confidentiality of the process and the fact that relationships were repaired for the future."

2. Business/Workplace Mediation

"We had a dispute that involved a number of parties. All parties needed a quick, confidential and cost effective way to sort it out. The last thing we wanted was to go to court as we would all suffer from the bad publicity and uncertainty that would follow. Important to us was the need to find a way to resolve the dispute that allowed us to work together in the future. Lotus Resolutions helped us to clarify our objectives and the results we wanted to achieve in a clear, concise and professional manner. Following Lotus Mediation's intervention. we all understood the adverse and dramatic impact on our businesses of the dispute and what it was costing us not to resolve it.

Defining the project objectives was in itself a very helpful process that helped to focus our minds and move forward. We were impressed by the clarity of the project objectives and felt that Lotus Resolutions delivered very effectively against those objectives.

Having been through the mediation process, we understood the damage caused to our businesses and us personally by the conflict. We had feared the worst - that we could not resolve the issues unless we went to court but we all dreaded doing so. Lotus Resolutions was able to show us an alternative that suited our business perfectly and found a solution for us that works. In doing so we remained in control of the process and only agreed to what we were all comfortable with and that has made it easier for us to keep to what we agreed. The whole process was confidential so we did not have to air any of our disputes in public.

We were very impressed by the process and Lotus Resolutions' skill and expertise in taking us through it. We would certainly use Lotus Resolutions again ourselves and have already recommended them to others in glowing terms."
 

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