Listed below are just some of the advantages of
using a mediation service and we've also
included answers to some common enquiries.
However, if you have any questions then please
don't hesitate to get in touch.

You can find all our contact details here.

You can also download our
"Mediation Explained" guide as a PDF file here.
Download PDF

• Mediation is totally voluntary – Parties always
retain control of process

• Both parties tell their own story in their own words

• Parties control the costs which are a small fraction
of what the legal process would cost

• Parties control the time they spend in mediation

• Process is confidential and private – no washing of dirty linen in public

• Anything said in mediation cannot be used in a court or other legal forum

• Mediator is impartial and independent and will not take sides

• Mediator will not impose any solution on the parties

• Outcomes at the end of the mediation are those agreed between the parties

• Mediation allows parties to communicate in a neutral setting often enabling them to work through disputes and re-establish relationships

• Mediation allows parties to air their feelings and choose to move the interaction from a negative to a positive one

• Mediation is a modern and dignified way of dealing with conflict

 

1) What is mediation?

Mediation is a voluntary, modern, dignified and cost effective method of dealing with conflict and disputes. The parties in dispute own the process and they will decide whether and how the dispute can be resolved. An independent and impartial mediator will facilitate a discussion in a neutral and safe setting and assist the parties in resolving their dispute.

2) How long is the process?

Most mediations are conducted in the equivalent of one day. A meeting is held with each party first which usually take about one to two hours. A joint meeting is then held between the parties in dispute that can take from three to four hours. Depending on the dispute mediation can take place over a number of meetings.

3) Are mediation agreements binding?

Mediation is a voluntary and non-binding process. Any agreements reached are normally not legally enforceable. However there are ways to make the agreements binding between the parties if that is what the parties wish.

4) Will I lose my legal rights/position?

That will depend on what the parties wish to achieve from the mediation and what they believe will work in dealing with their dispute. It is possible to have an understanding that is not legally binding and preserves the legal rights of each party or to have a legally binding agreement which will affect each party’s legal rights.

5) At what stage should mediation be undertaken?

Mediation can take place at any stage in a dispute. However the earlier it is undertaken the better as this prevents the parties from reaching entrenched positions that can be difficult to shift from at the later stages of a dispute.

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